Check out the correct use of parameters while drafting WhatsApp Template Message

Using Parameters to create WhatsApp Template Message

Parameters are brackets within which you need to keep your WhatsApp Template Message & sample message before submitting the message to WhatsApp for approval.

Here's how to use parameters while drafting WhatsApp Template Message 👇

How to use parameters to draft WhatsApp Template Message?

  1. Go to Template Message Section & click 'New'


    First, create a new WhatsApp Template message by clicking 'New' in the manage section.


  2. Parameters in Template Format


    Check out our complete WhatsApp Template Message Guide to know how to fill Template Label, Type, Category & Language.

    In Template Format, you need to add the format of your WhatsApp Template Message as shown in the image on the right. There are 2 rules for using parameters while drafting Template Format.


    • Make sure to use variable parameters and that they have the correct number of curly brackets (i.e., there need to be 2 brackets on the left and 2 on the right of the variable)

    • Make sure the parameters (e.g., {{1}}) contains some text
      For example:
      ​Correct Format:
      Hello {{1}}

      ​Wrong Format:
      Hello
      {{1}}
      {{2}}

  3. Parameters in Sample Message

    In Sample Message, you need to copy-paste the same WhatsApp Template message as in Template Format.

    The only difference is that instead of curly brackets, you need to use "[]" square brackets. Also, instead of the number (1), you must add a sample value i.e. name.

    Similarly, if there's another bracket, you must add a solid figure, instead of a variable in Sample Message.

    Don't worry, the parameters won't appear when your Broadcast goes live.

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© Serri Labs Private Limited

All product and company names are trademarks or registered trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them