Check out the process to downgrade your WhatsApp Business API number

The process of downgrading WhatsApp Business API number is different from deleting WhatsApp/ WhatsApp Business App.

To downgrade your WhatsApp Business API number to normal WhatsApp, follow the below 👇

  1. Go to your Facebook Business Manager.

  2. Open Business Settings & choose WhatsApp Accounts from the left panel


  3. If you have multiple WhatsApp Business API accounts, select the one you want to downgrade.

  4. Go to 'Settings' & scroll down & click on 'WhatsApp Manager'.


  5. Click on 'Account Tools' & choose 'Phone Numbers'.

  6. Click the trash bucket icon to downgrade your WhatsApp Business API Account.

After downgrading, wait for a few minutes & log in to your WhatsApp/ WhatsApp Business App.

Note: Downgrading your WhatsApp Business Account is now a Reversible process. You can re-create a WhatsApp Business API account using the same phone number. But, you'll permanently lose all data including messages, contacts & more stored in the WhatsApp Business API account.

If you want to downgrade your number from WhatsApp/ WhatsApp Business app & switch to WhatsApp Business API, check out this article.

To know more, connect with our support team.



FAQ

FAQ

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How Can Serri Transform My Business?

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© Serri Labs Private Limited

All product and company names are trademarks or registered trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them

© Serri Labs Private Limited

All product and company names are trademarks or registered trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them