Slack Integration with Serri OS

Here's a step by step guide to Integrate your Slack community with Serri OS:

1. Sign In to your Slack

Visit https://api.slack.com/apps , sign-in if required (this will be need to view your workspaces.)


2. Creating Slack App

Click on “Create an APP”


3. Create an App from App Manifest

Click “From an app manifest”


4. Select Workspace

On the slack API webpage, select the workspace that you want to install the app in and Click on “Next”


5. Enter App Manifest on Slack

Replace YAML by your custom manifest, copy it from Serri OS Telegram integration Screen And Paste the manifest that you copied from the Serri's dashboard into the input while replacing everything else.

(Be careful as the manifest is specifically made to provide all insights so any      changes might result in some insights not being shown.)


Press Next After pasting the manifest

(Reference Screens After you paste the Manifest)


6. Review and Create your App

Press Next and you will be able to see the permissions and events that we can have access too. Press Create.


7. Customise Slack Bot

You will be redirected to below screen


Scroll Down and Navigate to Display Information Section. Now you can customize bot Name, Icon, Descriptions etc.


8. Enable Messages from Bot

You need to allow users to send text messages to the bot, for this you need to go to the “App Home” tab inside the 'Features' section, in there scroll down and tick the 'Messages Tab


Please make sure “Messages Tab” switch is ON and Click on tick to Allow user to send Slash Commands


9. Connect your Bot to Workspace

Go to "OAuth & Permissions" inside the "Features" section and Click on Install to Workspace  



10. Select Bot's message channel

Select a “general” channel and Allow the bot into your workspace.and Click on “Allow”



11. Copy OAuth tokens

You will be redirected to dashboard
Click on “OAuth & Permissions” and copy the Bot User OAuth Token



12. Enter OAuth on Serri

Paste this OAuth Token on the dashboard and Click on “Save” 
You are ready to go.


13. Activate your Bot

You have to Send “Hi” to your Slack bot to Activate your Bot. 


⚙️ Your Integration is now Completed!


FAQ

FAQ

07

Why Choose Serri?

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How Can Serri Transform My Business?

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What Do I Need to Get Started with Serri?

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Getting Started with Serri: How Long Does It Take?

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What Level of Support Does Serri Offer?

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How can I get the WhatsApp Business Verified green tick?

03

Can I use my existing WhatsApp number with SerriWAMS?

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Is Serri Safe for Bulk Messaging?

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Migrating to Serri: Is It Complicated?

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Can Serri Assist in Customer Acquisition?

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Understanding Serri's Payment Terms?

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Are There Any Hidden Charges with Serri?

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© Serri Labs Private Limited

All product and company names are trademarks or registered trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them

© Serri Labs Private Limited

All product and company names are trademarks or registered trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them