Understand how Billing works in Serri App
Q Is the billing charged on a day-to-day basis or a Timestamp-to-Timestamp basis?
Billings in Serri is on a Timestamp-to-Timestamp basis. This means that you'll be charged for a monthly/ yearly plan exactly at the same timestamp as the first one. The plan will renew at exactly the same moment as when the last timestamp began.
Example- Let's say a plan is activated on 05/02/2022 (5 Feb 2022) at 06:35:00 PM. Then this plan will renew on 05/03/2022 (5 March 2022) at 06:35:00 PM.
Q How do Monthly plans renew?
Monthly plans renew exactly at the same time stamp of when the last plan came into being.
Let's suppose a monthly plan,
Case 1:
Activation- 05/02/2022 06:35:20 PM
Next Renewal- 05/03/2022 06:35:20 PM
Next Renewal- 05/04/2022 06:35:20 PM
Case 2:
Activation- 31/01/2022 06:35:20 PM
Next Renewal- 28/02/2022 06:35:20 PM (29 Feb for leap years)
Next Renewal- 31/03/2022 06:35:20 PM
Next Renewal- 30/04/2022 06:35:20 PM
As you can see, in both examples, the monthly plan renews exactly one month after the activation of the first plan (depending on the number of days in the month).
Not to brag but this means you get a complete month of MAUs, not even a minute out of place😎.
Check out the monthly plans here.
Q How do Yearly plans renew?
Yearly plans also renew exactly at the same time-stamp of when the last plan came into being.
Let's suppose a yearly plan,
Case 1:
Activation- 05/02/2022 06:35:20 PM
Next Renewal- 05/02/2023 06:35:20 PM
Next Renewal- 05/02/2024 06:35:20 PM
Case 2:
Activation- 28/02/2022 06:35:20 PM
Next Renewal- 28/02/2023 06:35:20 PM
Next Renewal- 29/02/2024 06:35:20 PM
Next Renewal- 28/02/2025 06:35:20 PM
As you can see, in both examples, the yearly plan renews exactly one year after the activation of the first plan including the same timestamp.
Check out the yearly pricing plans here.
01
Why Choose Serri?
02
How Can Serri Transform My Business?
03
What Do I Need to Get Started with Serri?
04
Getting Started with Serri: How Long Does It Take?
05
What Level of Support Does Serri Offer?
06
How can I get the WhatsApp Business Verified green tick?
07
Can I use my existing WhatsApp number with SerriWAMS?
08
Is Serri Safe for Bulk Messaging?
09
Migrating to Serri: Is It Complicated?
10
Can Serri Assist in Customer Acquisition?
11
Understanding Serri's Payment Terms?
12
Are There Any Hidden Charges with Serri?
13
Interested in Volume Discounts?